"The Most Loved Client Support In Any Area of Business..."
The RainMaker Client Support & Customer Success Team is not just the best in software support, they are the some of the best across any industry.
Nelson is the Team Lead of the Client Support Team.
Mike is the RainMaker Liaison for Client Support & The Customer Success Teams.
Devon is the Team Lead for Quality Assurance & Product Development Liaison.
It's easy to get help...
Our current average response time is 4 minutes.
Phone Support
- Learn basic, intermediate and advanced methods
- Live Webinar Trainings
- Step by step instructions
- Self-Paced Video
- Step-by-step motion tutorials for FAST use
- Detailed knowledge base articles in simple, easy to understand language.
- Best Practices to accomplish your result
In-App Live Chat
In-App Live Chat is an easy way to learn and get help fast.
- Ask questions
- Get a quick tutorial
- Learn new tips & tricks
Online Tutorials
RainMaker help desk provides easy to understand tutorials.
- Videos
- Webinars
- Step by step instructions
Research shows that having multiple consumption methods can help learn systems faster so we have included videos, webinars and step-by-step instructions.
